Updated Articles

  1. Univair Privacy Policy

    We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial infor...
  2. Can you make a part for me?

    We do not make custom parts for customers. Manufacturing an aircraft part requires drawing up blueprints, doing engineering reports, making tooling, getting inspection approvals, and working the paperwork through the FAA. It is too costly for Univ...
  3. Accepted Payment Methods

    Univair accepts the payment methods listed below. All payments must be made in U.S. dollars. Univair has a $10.00 minimum order requirement (excluding taxes, shipping, etc.). Orders less than this amount will not be accepted. ...
  4. How to Reach Customer Support

    By Phone Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays. U.S. Toll Free: 1-888-433-5433 Local: 303-375-8882 Internationa...
  5. How to Place an Order

    Univair offers multiple ways for our customers to place an order: Order Through Our Website Orders can be placed through our website 24/7 from any desktop computer, laptop, smartphone or tablet. Cookies must be enabled for the shopping cart an...
  6. Do you install shock cords?

    Univair can install shock cords on struts and Hydrasorbs for certain aircraft models at your request. We charge an installation fee (CR7) per cord for this service. Our current installation fee can be found in this article (subject to chan...
  7. Do you match your competitor's prices?

    Univair does not have a Price Match Policy at this time, therefore we do not match other companies' prices.
  8. Changing or Canceling an Order

    Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...
  9. How to Create a Customer Account

    All customers who purchase from Univair via our website are required to create an account. Due to the number of fake orders we were receiving, we no longer allow guest checkout. Once you create an account on our website, you will be prompted to l...
  10. How to Reset Your Password

    1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page.   2. On the account login page, click on the "Forgot your password?" link.   3. Enter the email address associated with your account and cli...