Updated Articles

  1. How to Place an Order

    Univair offers multiple ways for our customers to place an order: Order Through Our Website Orders can be placed through our website 24/7 from any desktop computer, laptop, smartphone or tablet. Cookies must be enabled for the shopping cart an...
  2. FedEx and UPS Shipping Costs and Transit Times

    The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location. Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only. FedE...
  3. Restrictions on Shipping Hazmat Items

    The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemic...
  4. Can you ship my order through the Postal Service?

    In an attempt to offer better package tracking and delivery, Univair has decided to stop using the United States Postal Service (USPS) due to the unusually high number of lost and delayed shipments we have been experiencing with them. The shipping...
  5. How to Reach Customer Support

    By Phone Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays. Ways we can be reached: U.S. Toll Free: 1-888-433-5433 Local: 30...
  6. Returns and Refunds Policy

    Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on ...
  7. Can you tell me if a certain part will fit my airplane?

    It is the responsibility of any aircraft owner to determine if a particular part will safely fit their exact aircraft year, make, model, and serial number. At Univair, we have a large library of aircraft parts manuals, reference drawings, b...
  8. Changing or Canceling an Order

    Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...
  9. How to Submit a Purchase Order

    Businesses, schools, government agencies and dealer accounts may submit Purchase Orders (P.O.) in the following ways: Email your Purchase Order to your assigned salesperson (call first to get their email address) Fax it to 303-375-8888 Mail it...
  10. Information Specific to International Customers

    The following information is pertinent to Univair customers whose shipping address is outside of the United States. Payment Payment must be made in U.S. dollars at the time your order is placed. We accept Mastercard, Visa, Disco...