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Last Updated: 04/12/2024
in Website Customer Accounts
Only orders placed through our website can be found in your web account. For orders placed by phone, fax, mail or email, please contact our sales department at 303-375-8882 during regular business hours.
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Last Updated: 04/12/2024
in Website Customer Accounts
NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 3-5 business days after you place the order, provided everything you ordered is in stock. For more information on processing times,...
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Last Updated: 04/12/2024
in Ordering Help
For Orders Placed Through the Univair Website Note that only orders placed through our website will show in your web account. Orders placed by phone, fax, email or mail will not appear here - you will need to contact the Univair sales departmen...
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Last Updated: 04/12/2024
in Ordering Help
Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost or Damage Shipments" for details on how to ...
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Last Updated: 04/03/2024
in Parts and Services
Univair can install shock cords on struts and Hydrasorbs at your request. We charge an installation fee (CR7) per cord for this service. Our current installation fee can be found in this article (subject to change without notice). Pleas...
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Last Updated: 03/27/2024
in Ordering Help
Univair offers multiple ways for our customers to place an order: Order Through Our Website Orders can be placed through our website 24/7 from any desktop computer, laptop, smartphone or tablet. Cookies must be enabled for the shopping cart an...
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Last Updated: 03/12/2024
in Shipping Help Univair ships worldwide to over 200 countries, to both residential and business addresses. Carriers sometimes impose delivery restrictions on a shipment due to its content, dimensions, weight, value or other factors, but with over 75 years of ex...
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Last Updated: 03/12/2024
in Shipping Help If you see the following error message while checking out, either you have not met our $10.00 minimum requirement order or there is at least one product in your cart that cannot be shipped to your address. Minimum Order Requirement Univair h...
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Last Updated: 02/13/2024
in Shipping Help Free On Board (FOB) Shipments All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you as soon as it is loaded onto a delivery vehicle at our facility. Univair is no...
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Last Updated: 10/31/2023
in Terms and Conditions By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any...