Updated Articles

  1. Can You Ship My Order Through the Postal Service?

    In an attempt to offer better package tracking and delivery, Univair has decided to stop using the United States Postal Service (USPS) due to the unusually high number of lost and delayed shipments we have been experiencing with them. The shippi...
  2. Where Does Univair Ship?

    Univair ships worldwide to over 200 countries, to both residential and business addresses. Carriers sometimes impose delivery restrictions on a shipment due to its content, dimensions, weight, value or other factors, but with almost 80 years o...
  3. Delivery Methods

    Univair offers several ways for you to receive your order. We ship worldwide using several different carriers. All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to y...
  4. Shipping Error During Checkout

    If you see the following error message while checking out, either you have not met our $10.00 minimum requirement order or there is at least one product in your cart that cannot be shipped to your address. Minimum Order Requirement Univair...
  5. FedEx and UPS Shipping Costs and Transit Times

    The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location. Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only. FedE...
  6. Returns and Refunds Policy

    Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on how ...
  7. How to Reach Customer Support

    By Phone Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays. U.S. Toll Free: 1-888-433-5433 Local: 303-375-8882 Internationa...
  8. Additional Shipping and Handling Fees

    We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
  9. How We Calculate Shipping Costs

    The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your or...
  10. Backordered, Built-to-Order and Special Order Items

    We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. Univair carries over 20,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top...