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Last Updated: 08/07/2025
in Website Help
Only orders placed through our website are archived in your web account. Orders placed by phone, fax, mail or email will not appear in your account. For information on these orders, please call our sales department at 303-375-8882 during regul...
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Last Updated: 08/07/2025
in Shipping Help
If you see the following error message while checking out, either you have not met our $10.00 minimum requirement order or there is at least one product in your cart that cannot be shipped to your address. Minimum Order Requirement Univair...
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Last Updated: 08/07/2025
in Shipping Help
The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location. Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only. FedE...
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Last Updated: 08/07/2025
in Ordering Help
Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on how ...
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Last Updated: 08/07/2025
in Ordering Help
By Phone
Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays.
U.S. Toll Free: 1-888-433-5433
Local: 303-375-8882
Internationa...
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Last Updated: 08/06/2025
in Shipping Help
The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your or...
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Last Updated: 08/06/2025
in Website Help
1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page. 2. On the account login page, click on the "Forgot your password?" link. 3. Enter the email address associated with your account and cli...
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Last Updated: 08/06/2025
in Website Help
All customers who purchase from Univair via our website are required to create an account. Due to the number of fake orders we were receiving, we no longer allow guest checkout. Once you create an account on our website, you will be prompted to l...
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Last Updated: 08/06/2025
in Shipping Help
The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemic...
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Last Updated: 08/06/2025
in Ordering Help
It has come to our attention that advertisements featuring our products in the Google Shopping feed are displaying incorrect information. This includes: Incorrect shipping costs Incorrect sales taxes Incorrect "Delivery by" dates S...