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Last Updated: 08/06/2025
in Website Help
1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page. 2. On the account login page, click on the "Forgot your password?" link. 3. Enter the email address associated with your account and cli...
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Last Updated: 08/06/2025
in Website Help
All customers who purchase from Univair via our website are required to create an account. Due to the number of fake orders we were receiving, we no longer allow guest checkout. Once you create an account on our website, you will be prompted to l...
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Last Updated: 08/06/2025
in Shipping Help
The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemic...
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Last Updated: 08/06/2025
in Shipping Help
Free On Board (FOB) Shipments
All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you (the customer) as soon as it is loaded onto a delivery vehicle at our ...
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Last Updated: 08/06/2025
in Shipping Help
Univair will pay the base shipping costs on orders that meet the qualifications outlined below. The customer is responsible for paying any add-on fees and costs ( see this article for details ). Customer must choose the "Free Shipping" option du...
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Last Updated: 08/06/2025
in Ordering Help
It has come to our attention that advertisements featuring our products in the Google Shopping feed are displaying incorrect information. This includes: Incorrect shipping costs Incorrect sales taxes Incorrect "Delivery by" dates S...
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Last Updated: 08/06/2025
in Ordering Help
Businesses, schools, government agencies and dealer accounts may submit Purchase Orders (P.O.) in the following ways: Email your Purchase Order to your assigned salesperson (call first to get their email address) Fax it to 303-375-8888 Mail it...
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Last Updated: 08/06/2025
in Ordering Help
Univair does not have a Price Match Policy at this time, therefore we do not match other companies' prices.
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Last Updated: 08/06/2025
in Ordering Help
NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson.
"Order Status Update" emails will be sent...
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Last Updated: 08/06/2025
in Ordering Help
Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...