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Last Updated: 08/07/2025
in Ordering Help
Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on how ...
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Last Updated: 08/07/2025
in Ordering Help
By Phone
Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays.
U.S. Toll Free: 1-888-433-5433
Local: 303-375-8882
Internationa...
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Last Updated: 08/06/2025
in Shipping Help
The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your or...
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Last Updated: 08/06/2025
in Website Help
1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page. 2. On the account login page, click on the "Forgot your password?" link. 3. Enter the email address associated with your account and cli...
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Last Updated: 08/06/2025
in Website Help
All customers who purchase from Univair via our website are required to create an account. Due to the number of fake orders we were receiving, we no longer allow guest checkout. Once you create an account on our website, you will be prompted to l...
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Last Updated: 08/06/2025
in Shipping Help
The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemic...
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Last Updated: 08/06/2025
in Ordering Help
It has come to our attention that advertisements featuring our products in the Google Shopping feed are displaying incorrect information. This includes: Incorrect shipping costs Incorrect sales taxes Incorrect "Delivery by" dates S...
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Last Updated: 08/06/2025
in Ordering Help
Businesses, schools, government agencies and dealer accounts may submit Purchase Orders (P.O.) in the following ways: Email your Purchase Order to your assigned salesperson (call first to get their email address) Fax it to 303-375-8888 Mail it...
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Last Updated: 08/06/2025
in Ordering Help
Univair does not have a Price Match Policy at this time, therefore we do not match other companies' prices.
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Last Updated: 08/06/2025
in Ordering Help
NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson.
"Order Status Update" emails will be sent...