Changing or Canceling an Order

Making Changes To An Order

Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes:

  • Adding items to an existing order
  • Deleting items from an existing order
  • Adjusting quantities of items order
  • Changing sizes or colors of items with those options
  • Changing a shipping address
  • Changing a shipping method
  • Changing a payment method

Please do not email us with your changes (including through our contact form), as we may not see the email before the order ships.

If possible, we will attempt to combine all your outstanding orders into one delivery to save you on shipping charges, but note this is not always guaranteed to happen.

Once an order is shipped we are unable to make any changes to it, including changing the shipping address or shipping method.


Canceling An Order

Orders can be canceled any time prior to shipping by contacting our sales team at 303-375-8882 or 1-888-433-5433 during regular business hours.

Please do not email us your cancellation request (including through our contact form), as we may not see the email before the order ships.

Note that once your order ships (leaves our warehouse), we cannot cancel it. You will have to return any unwanted parts at your expense. 

For more information on our return process, please read our full Returns and Refunds Policy.