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Last Updated: 12/23/2025
in Ordering Help
Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...
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Last Updated: 12/10/2025
in Shipping Help
We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
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Last Updated: 11/19/2025
in Shipping Help
Free On Board (FOB) Shipments
All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you (the customer) as soon as it is loaded onto a delivery vehicle...
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Last Updated: 11/19/2025
in Ordering Help
NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson.
"Order Status Update" emails will be sent...
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Last Updated: 11/14/2025
in Shipping Help
Univair will pay the base shipping costs on orders that meet the qualifications outlined below. The customer is responsible for paying any add-on fees and costs ( see this article for details ). Customer must choose the "Free Shipping" option du...
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Last Updated: 11/14/2025
in Ordering Help
NOTE: We are not a wholesaler and do not source parts or materials for other companies. We will ONLY provide quotes for parts, supplies, and materials that are part of our normal inventory (found on our website). We welcome requests for quotes...
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Last Updated: 10/23/2025
in Ordering Help We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. Univair strives to ship in-stock items within 7 business days of receiving your order. Out-of-stock, backordered and special ord...
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Last Updated: 10/14/2025
in Shipping Help
Univair offers several ways for you to receive your order. We ship worldwide using several different carriers. All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to y...
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Last Updated: 10/14/2025
in Shipping Help
Univair ships worldwide, to both residential and business addresses. Carriers sometimes impose delivery restrictions on a shipment due to its content, dimensions, weight, value or other factors, but with almost 80 years of experience in the in...
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Last Updated: 10/14/2025
in Shipping Help
In an attempt to offer better package tracking and delivery, Univair no longer uses the United States Postal Service (USPS) due to the unusually high number of lost and delayed shipments we experienced with them. The shipping quotes on our websi...