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Last Updated: 04/11/2025
in Terms and Conditions
By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any other p...
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Last Updated: 04/11/2025
in Privacy Policy
We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial infor...
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Last Updated: 04/11/2025
in Website Help
Only orders placed through our website are archived in your web account. Orders placed by phone, fax, mail or email will not appear in your account. For information on these orders, please call our sales department at 303-375-8882 during regul...
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Last Updated: 04/11/2025
in Website Help
All customers who purchase from Univair via our website are required to create an account. Due to the number of fake orders we were receiving, we no longer allow guest checkout. Once you create an account on our website, you will be prompted to l...
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Last Updated: 04/11/2025
in Website Help
NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 3-5 business days after you place the order, provided everything you ordered is in stock. For more information on processing times,...
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Last Updated: 03/06/2025
in Parts and Services
We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times.
Univair carries over 20,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top...
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Last Updated: 02/27/2025
in Ordering Help
It has come to our attention that advertisements featuring our products in the Google Shopping feed are displaying incorrect information. This includes: Incorrect shipping costs Incorrect sales taxes Incorrect "Delivery by" dates S...
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Last Updated: 02/24/2025
in Shipping Help
We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
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Last Updated: 02/20/2025
in Ordering Help
NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson.
"Order Status Update" emails will be sent...
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Last Updated: 02/20/2025
in Ordering Help
Most orders typically leave our warehouse in 3 to 5 business days after you place your order if all items are in stock . This processing time does not include shipping transit times . For more details on transit times, see this article . ...