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Created On: 08/16/2021
in Parts and Services
We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. If you order an item and we do not have the stock to fulfill your order, you will be notified by a Univair salesperson. Our sales st...
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Created On: 08/16/2021
in Ordering Help
Most orders typically leave our warehouse in 3 to 5 business days after you place your order if all items are in stock . This processing time does not include shipping transit times . For more details on transit times, see this article . ...
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Created On: 08/16/2021
in Privacy Policy
We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial informa...
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Created On: 08/16/2021
in Ordering Help
Univair accepts the payment methods listed below.
All payments must be made in U.S. dollars.
Univair has a $10.00 minimum order requirement (excluding taxes, shipping, etc.). Orders less than this amount will not be accepted.
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Created On: 08/13/2021
in Shipping Help
The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemical...
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Created On: 08/13/2021
in Shipping Help
The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your orde...
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Created On: 08/13/2021
in Parts and Services
Univair can install shock cords on struts and Hydrasorbs at your request. We charge an installation fee (CR7) per cord for this service. Our current installation fee can be found in this article (subject to change without notice). Please con...
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Created On: 08/13/2021
in Shipping Help
Free On Board (FOB) Shipments
All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you as soon as it is loaded onto a delivery vehicle at our facility. Univair...
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Created On: 08/13/2021
in Shipping Help
If you see the following error message while checking out, either you have not met our $10.00 minimum requirement order or there is at least one product in your cart that cannot be shipped to your address. Minimum Order Requirement Univair h...
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Created On: 08/13/2021
in Ordering Help
Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...