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Created On: 08/16/2021
in Ordering Help Most orders typically leave our warehouse in 3 to 5 business days after you place your order if all items are in stock . This processing time does not include shipping transit times . For more details on transit times, see this article . ...
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Created On: 08/16/2021
in Privacy Policy We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial informa...
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Created On: 08/16/2021
in Ordering Help Univair accepts the payment methods listed below. All payments must be made in U.S. dollars. Univair has a $10.00 minimum order requirement. Orders less than this amount will not be accepted. Credit and Debit Cards We accept MasterCard,...
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Created On: 08/13/2021
in Shipping Help The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemical...
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Created On: 08/13/2021
in Shipping Help The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your orde...
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Created On: 08/13/2021
in Parts and Services
Univair can install shock cords on struts and Hydrasorbs at your request. We charge an installation fee (CR7) per cord for this service. Our current installation fee can be found in this article (subject to change without notice). Pleas...
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Created On: 08/13/2021
in Shipping Help Free On Board (FOB) Shipments All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you as soon as it is loaded onto a delivery vehicle at our facility. Univair is no...
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Created On: 08/13/2021
in Shipping Help If you see the following error message while checking out, either you have not met our $10.00 minimum requirement order or there is at least one product in your cart that cannot be shipped to your address. Minimum Order Requirement Univair h...
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Created On: 08/13/2021
in Ordering Help
Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...
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Created On: 08/13/2021
in Ordering Help
Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost or Damage Shipments" for details on how to ...