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Created On: 08/13/2021
in Ordering Help
Univair reserves the right to limit or refuse returns or refunds for any reason.
NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost or Damage Shipments" for details on how to st...
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Created On: 08/13/2021
in Ordering Help
NOTE: We are not a wholesaler and do not source parts or materials for other companies. We will ONLY provide quotes for parts, supplies, and materials that are part of our normal inventory (found on our website). We welcome requests for quotes...
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Created On: 08/13/2021
in Ordering Help
Net 30 Accounts (also called Dealer Accounts) can be opened for bona fide aircraft sales and service organizations, schools, colleges and government agencies. Univair will require sales tax exemptions and repair station numbers to set up an accoun...
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Created On: 08/13/2021
in Ordering Help For Customers in the United States To ship the same day, your order must be received at Univair before 12:00 noon Mountain Time, Monday through Friday. Orders that do not meet this deadline will be shipped the next business day. Rush and AOG ...
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Created On: 08/13/2021
in Website Help
NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 3-5 business days after you place the order, provided everything you ordered is in stock. For more information on processing times,...
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Created On: 08/13/2021
in Website Help
Only orders placed through our website will be archived in your web account. Please make note of the following:
Orders placed by phone, fax, mail or email will not appear in your account. For information on these orders, please call our ...
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Created On: 08/13/2021
in Website Help 1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page. 2. On the account login page, click on the "Forgot your password?" link. 3. Enter the email address associated with your account and click...
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Created On: 08/17/2021
in Ordering Help Univair does not have a Price Match policy at this time, therefore we do not match other companies' prices.
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Created On: 08/17/2021
in Parts and Services Univair does not provide installation, repair or restoration services at this time.