-
Created on: 08/13/2021
in Shipping Help The U.S. Department of Transportation defines a hazardous material (hazmat) as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemical...
-
Created on: 08/13/2021
in Shipping Help The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your orde...
-
Created on: 08/13/2021
in Shipping Help All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you as soon as it is loaded onto a delivery vehicle at our facility. If a shipment is lost or damaged during trans...
-
Created on: 08/13/2021
in Ordering Help All returns must be authorized in advance. No refunds will be given for merchandise returned without prior authorization from Univair. To request a return, we will need your name, phone number, order number, the part numbers and quantities of...
-
Created on: 08/13/2021
in Website Customer Accounts NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 3-5 business days after you place the order, provided everything you ordered is in stock. For more information on processing times, p...
-
Created on: 08/13/2021
in Website Customer Accounts 1. Go to the account sign in page by clicking on "My Account" in the gray bar at the top of any page. 2. On the account sign in page, click on the "Forgot your password?" link underneath the "Sign In" button...
-
Created on: 08/17/2021
in Parts and Services Univair makes certain blueprints available for purchase through our website. Blueprints containing technical information used for manufacturing parts are proprietary and we do not sell or release these blueprints.
-
Created on: 08/17/2021
in Ordering Help Univair does not have a Price Match policy at this time, therefore we do not match other companies' prices.
-
Created on: 08/13/2021
in Website Customer Accounts Only orders placed through our website can be found in your web account. For information on orders placed by phone, fax, mail or email, please contact our sales office at 1-888-433-5433 during regular business hours, or use our Contact Us form. ...
-
Created on: 08/13/2021
in Parts and Services Univair can install shock cords on struts and Hydrasorbs at your request. Our current installation fee is $21.13 per cord to cover labor costs (price subject to change without notice). Please contact our sales department if this is a servic...