Updated Articles

  1. Univair Terms & Conditions

    By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any other p...
  2. Download the Univair Catalog

    The digital version of our print catalog is free to all customers and can be downloaded by using the links below. You will need the Adobe Reader to view the PDF file. Depending on your connection speed, downloading the full catalog may take...
  3. How to Reach Customer Support

    By Phone Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays. U.S. Toll Free: 1-888-433-5433 Local: 303-375-8882 Internationa...
  4. Univair Gift Certificates

    Terms and Conditions for Univair Gift Certificates Univair Gift Certificates (UGCs) can be purchased from the Univair website or by calling our sales center at 303-375-8882. Univair sometimes donates UGCs to non-profit organizations as raffle/auc...
  5. FedEx and UPS Shipping Costs and Transit Times

    The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location. Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only. FedE...
  6. Returns and Refunds Policy

    Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on ...
  7. Information Specific to International Customers

    The following information is pertinent to Univair customers whose shipping address is outside of the United States. Payment For retail customers, payment must be made in full in U.S. dollars before we ship your order. Univair ac...
  8. Rush AOG Orders

    For Customers in the United States To ship the same day, your order must be received at Univair before 12:00 noon Mountain Time, Monday through Friday. Orders that do not meet this deadline will be shipped the next business day. Rush AOG ...
  9. When will my order ship?

    Orders containing in-stock items ship from our warehouse an average of 3 to 7 business days after you place your order. Non-stock items will take considerably longer (see table below). Our order process involves tasks like verifying payment,...
  10. Backordered, Built-to-Order and Special Order Items

    We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. Univair carries over 20,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top...