Updated Articles

  1. Free Shipping From Univair

    Univair will pay the base shipping costs on orders that meet the qualifications outlined below. The customer is responsible for paying any add-on fees and costs ( see this article for details ). Customer must choose the "Free Shipping" option du...
  2. Accepted Payment Methods

    Univair accepts the payment methods listed below. All payments must be made in U.S. dollars. Univair has a $10.00 minimum order requirement (excluding taxes, shipping, etc.). Orders less than this amount will not be accepted. ...
  3. Lost, Stolen or Damaged Shipments

    Free On Board (FOB) Shipments All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you (the customer) as soon as it is loaded onto a delivery vehicle at our ...
  4. Requests For Quotes

    NOTE: We are not a wholesaler and do not source parts or materials for other companies. We will ONLY provide quotes for parts, supplies, and materials that are part of our normal inventory (found on our website). We welcome requests for quotes...
  5. Do You Match Your Competitor's Prices?

    Univair does not have a Price Match Policy at this time, therefore we do not match other companies' prices.
  6. When Will My Order Ship?

    Orders containing in-stock items ship from our warehouse an average of 3 to 7 business days after you place your order. Non-stock items will take considerably longer (see table below). Our order processing time (aka handling time)  involves t...
  7. How To Check Order Status

    For Orders Placed Through the Univair Website Note that only orders placed through our website will show in your web account. Orders placed by phone, fax, email or mail will not appear here - you will need to contact the Univair sales departmen...
  8. FedEx and UPS Shipping Costs and Transit Times

    The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location. Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only. FedE...
  9. Returns and Refunds Policy

    Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on how ...
  10. Univair Terms & Conditions

    By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any other p...