Updated Articles

  1. Lost, Stolen or Damaged Shipments

    Free On Board (FOB) Shipments All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you (the customer) as soon as it is loaded onto a delivery vehicle...
  2. Order Status Definitions

    NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson. "Order Status Update" emails will be sent...
  3. Free Shipping From Univair

    Univair will pay the base shipping costs on orders that meet the qualifications outlined below. The customer is responsible for paying any add-on fees and costs ( see this article for details ). Customer must choose the "Free Shipping" option du...
  4. Requests For Quotes

    NOTE: We are not a wholesaler and do not source parts or materials for other companies. We will ONLY provide quotes for parts, supplies, and materials that are part of our normal inventory (found on our website). We welcome requests for quotes...
  5. When Will My Order Ship?

    We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times.  Univair strives to ship in-stock items within 7 business days of receiving your order. Out-of-stock, backordered and special ord...
  6. Additional Shipping and Handling Fees

    We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
  7. Delivery Methods

    Univair offers several ways for you to receive your order. We ship worldwide using several different carriers. All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to y...
  8. Where Does Univair Ship?

    Univair ships worldwide, to both residential and business addresses. Carriers sometimes impose delivery restrictions on a shipment due to its content, dimensions, weight, value or other factors, but with almost 80 years of experience in the in...
  9. Can You Ship My Order Through the Postal Service?

    In an attempt to offer better package tracking and delivery, Univair no longer uses the United States Postal Service (USPS) due to the unusually high number of lost and delayed shipments we experienced with them. The shipping quotes on our websi...
  10. Univair Terms & Conditions

    By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any other p...