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Last Updated: 05/01/2025
in Shipping Help
We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
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Last Updated: 04/30/2025
in Ordering Help
Univair offers multiple ways for our customers to place an order: Order Through Our Website Orders can be placed through our website 24/7 from any desktop computer, laptop, smartphone or tablet. Cookies must be enabled for the shopping cart an...
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Last Updated: 04/25/2025
in Parts and Services
Univair can install shock cords on struts and Hydrasorbs for certain aircraft models at your request.
We charge an installation fee (CR7) per cord for this service. Our current installation fee can be found in this article (subject to chan...
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Last Updated: 04/25/2025
in Ordering Help
Univair does not have a Price Match Policy at this time, therefore we do not match other companies' prices.
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Last Updated: 04/25/2025
in Ordering Help
For Customers in the United States To ship the same day, your order must be received at Univair before 12:00 noon Mountain Time, Monday through Friday. Orders that do not meet this deadline will be shipped the next business day. Rush and ...
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Last Updated: 04/25/2025
in Ordering Help
Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...
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Last Updated: 04/25/2025
in Website Help
All customers who purchase from Univair via our website are required to create an account. Due to the number of fake orders we were receiving, we no longer allow guest checkout. Once you create an account on our website, you will be prompted to l...
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Last Updated: 04/25/2025
in Website Help
1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page. 2. On the account login page, click on the "Forgot your password?" link. 3. Enter the email address associated with your account and cli...
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Last Updated: 04/25/2025
in Ordering Help
By Phone
Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays.
U.S. Toll Free: 1-888-433-5433
Local: 303-375-8882
Internatio...
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Last Updated: 04/25/2025
in Ordering Help
The following information is pertinent to Univair customers whose shipping address is outside of the United States.
Payment
For retail customers, payment must be made in full in U.S. dollars before we ship your order. Univair ac...