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Last Updated: 04/17/2026
in Ordering Help
By Phone
Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays.
U.S. Toll Free: 1-888-433-5433
Local: 303-375-8882
Internationa...
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Last Updated: 04/17/2026
in Ordering Help
Univair reserves the right to limit or refuse returns or refunds for any reason.
NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on ho...
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Last Updated: 04/17/2026
in Shipping Help
Free On Board (FOB) Shipments All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you (the customer) as soon as it is loaded onto a delivery vehicle at our ...
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Last Updated: 04/17/2026
in Shipping Help
We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
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Last Updated: 04/17/2026
in Ordering Help
The following information is pertinent to Univair customers whose shipping address is outside of the United States.
Payment
For retail customers, payment must be made in full in U.S. dollars before we ship your order. Univair ac...
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Last Updated: 04/17/2026
in Ordering Help
We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. Univair strives to ship in-stock items within 7 business days of receiving your order. Out-of-stock, backordered and special o...
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Last Updated: 04/14/2026
in Website Help
1. Go to the account sign in page by clicking on "Login" in the blue bar at the top of any page. 2. On the account login page, click on the "Forgot your password?" link. 3. Enter the email address associated with your account and cli...
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Last Updated: 04/14/2026
in Website Help
NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our warehouse within 7 business days after you place the order, provided everything you ordered is in stock. Out-of-stock and special order items will ...
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Last Updated: 04/08/2026
in Shipping Help
The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location.
Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only...
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Last Updated: 04/08/2026
in Shipping Help
In an attempt to offer better package tracking and delivery, Univair no longer uses the United States Postal Service (USPS) due to the unusually high number of lost and delayed shipments we experienced with them in the past. The shipping quotes ...