Updated Articles

  1. International Shipments

    The following information is pertinent to Univair customers whose shipping address is outside of the United States. Payment For retail customers payment must be made in U.S. funds at the time your order is placed. We accept Mastercard, Visa, Di...
  2. Where does Univair ship?

    Univair ships worldwide to over 200 countries, to both residential and business addresses. Delivery to Post Office boxes is available for U.S. customers as well. Carriers sometimes impose delivery restrictions on a shipment due to its content, d...
  3. Delivery Methods

    Univair offers several ways for you to receive your order. We ship worldwide using several different carriers. In-Store Pick Up Customers can pick up their orders at our Aurora, Colorado facility by appointment only. Please call your sales represe...
  4. Shipping Hazmat Items

    The U.S. Department of Transportation defines a hazardous material as any item or chemical which, when being transported or moved in commerce, is a risk to public safety or the environment. This includes all paints, dopes, cleaning chemicals, batter...
  5. Lost or Damaged Shipments

    All orders are shipped F.O.B. Origin (Aurora, CO). That means product ownership and risk of loss passes to you as soon as it is loaded onto a delivery vehicle at our factory. If a shipment is lost or damaged during transit, a claim will need to be ...
  6. Can you ship my order through the Postal Service?

    In an attempt to offer better package tracking and delivery, Univair has decided to stop using the United States Postal Service due to the unusually high number of lost and delayed shipments we have been experiencing with them. The shipping quotes o...
  7. Why Didn't I Qualify for Free Shipping?

    If you meet the minimum order threshold but don't see any free shipping options, here are some probable causes: Oversize Fees or Crating Charges Were Added to Your Order Some products have oversize fees or crating charges associated with them...
  8. Crating Fees

    Certain parts such as wings, frames, spars, vee struts, sheet metals and other large items will incur a crating charge to cover our costs (supplies and labor) of building a custom crate for shipping. Our website has been programmed to add the appro...
  9. Special Shipping and Handling Fees

    Univair reserves the right to add additional charges to your order for the following reasons: Oversize items Hazardous material fees Crating charges Multiple shipments Trucking fees imposed by freight carriers Export fees Airworthiness docum...
  10. Shipping Error During Checkout

    If you received the following error message while checking out... …it's because a product in your cart cannot be shipped to your location. Delivery to P.O. Boxes Certain products and delivery methods cannot be used with P.O. Boxes...