Popular Articles

  1. Additional Shipping and Handling Fees

    We have attempted to indicate in our product descriptions if an item will incur a special shipping or handling fee, and our website has been programmed to add fixed costs such as oversize fees , crate costs , and hazmat fees to the shipping ...
  2. How to Reach Customer Support

    By Phone Our sales call center is open Monday through Friday from 7:30 am to 4:30 pm Mountain Time . We are closed on weekends and U.S. national holidays. Ways we can be reached: U.S. Toll Free: 1-888-433-5433 Local: 30...
  3. Where can I find my tracking number?

    NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 3-5 business days after you place the order, provided everything you ordered is in stock. For more information on processing times,...
  4. How We Calculate Shipping Costs

    The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your orde...
  5. Lost, Stolen or Damaged Shipments

    Free On Board (FOB) Shipments All orders are shipped Free On Board (FOB) Origin from Aurora, Colorado, USA. That means product ownership and risk of loss passes to you as soon as it is loaded onto a delivery vehicle at our facility. Univair...
  6. Information Specific to International Customers

    The following information is pertinent to Univair customers whose shipping address is outside of the United States. Payment Payment must be made in U.S. dollars at the time your order is placed. We accept Mastercard, Visa, Disco...
  7. How to Place an Order

    Univair offers multiple ways for our customers to place an order: Order Through Our Website Orders can be placed through our website 24/7 from any desktop computer, laptop, smartphone or tablet. Cookies must be enabled for the shopping cart an...
  8. Will you install a part for me?

    Univair does not provide installation, repair or restoration services at this time.
  9. Net 30 Accounts and Dealer Discounts

    Net 30 Accounts (also called Dealer Accounts) can be opened for bona fide aircraft sales and service organizations, schools, colleges and government agencies. Univair will require sales tax exemptions and repair station numbers to set up an accoun...
  10. Changing or Canceling an Order

    Making Changes To An Order Orders can be edited any time prior to shipping by calling us at 303-375-8882 or 1-888-433-5433 during regular business hours. This includes: Adding items to an existing order Deleting items from an existing order ...