Popular Articles

  1. Univair Privacy Policy

    We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial infor...
  2. Univair Terms & Conditions

    By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any other p...
  3. Returns and Refunds Policy

    Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost, Stolen or Damaged Shipments" for details on how ...
  4. Backordered, Built-to-Order and Special Order Items

    We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. Univair carries over 20,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top...
  5. When Will My Order Ship?

    Univair strives to ship in-stock items within 7 business days of receiving your order. Out-of-stock, backordered and special order items will take considerably longer (see table below). Our 7-day order processing time includes order verificat...
  6. Free Shipping From Univair

    Univair will pay the base shipping costs on orders that meet the qualifications outlined below. The customer is responsible for paying any add-on fees and costs ( see this article for details ). Customer must choose the "Free Shipping" option du...
  7. Order Status Definitions

    NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson. "Order Status Update" emails will be sent...
  8. FedEx and UPS Shipping Costs and Transit Times

    The charts below show the starting costs and estimated transit time frames for orders shipped from our Aurora, Colorado location. Transit times shown here and on Univair's website are taken from FedEx and UPS websites and are estimates only. FedE...
  9. How To Check Order Status

    For Orders Placed Through the Univair Website Note that only orders placed through our website will show in your web account. Orders placed by phone, fax, email or mail will not appear here - you will need to contact the Univair sales departmen...
  10. Requests For Quotes

    NOTE: We are not a wholesaler and do not source parts or materials for other companies. We will ONLY provide quotes for parts, supplies, and materials that are part of our normal inventory (found on our website). We welcome requests for quotes...