Popular Articles

  1. Returns and Refunds Policy

    Univair reserves the right to limit or refuse returns or refunds for any reason. NOTE: If you received a part that was damaged during transit, please refer to our help article titled "Lost or Damage Shipments" for details on how to st...
  2. Order Status Definitions

    NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson. "Order Status Update" emails will be sent...
  3. Backordered, Out-of-stock and Special Order Items

    We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. If you order an item and we do not have the stock to fulfill your order, you will be notified by a Univair salesperson. Our sales staf...
  4. When will my order ship?

    Most orders typically leave our warehouse in 3 to 5 business days after you place your order if all items are in stock . This processing time does not include shipping transit times . For more details on transit times, see this article . ...
  5. Univair Privacy Policy

    We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial informa...
  6. Univair Terms & Conditions

    By creating an account, signing into your account, placing an order, or otherwise accessing or using our website, www.univair.com (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as any...
  7. How do I check my order status?

    For Orders Placed Through the Univair Website Note that only orders placed through our website will show in your web account. Orders placed by phone, fax, email or mail will not appear here - you will need to contact the Univair sales department ...
  8. Availability of Stock

    Univair carries over 20,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top sellers) that stock levels turnover almost monthly. With an inventory this large, shortages and out-of-stock items are boun...
  9. Free Shipping From Univair

    Univair will pay shipping costs on orders that meet the qualifications outlined below. Customer must choose the "Free Shipping" option during checkout; all other options will be billed to the customer and cannot be refunded after the order...
  10. Can I get a quote from you?

    NOTE: We are not a wholesaler and do not source parts or materials for other companies. We will ONLY provide quotes for parts, supplies, and materials that are part of our normal inventory (found on our website). We welcome requests for quotes f...