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Last Updated: 02/02/2023
in Ordering Help NOTE: Only orders placed through our website will receive the automated status updates listed below. For updates on orders placed via phone, fax, mail or email, please contact your salesperson. "Order Status Update" emails will be sent...
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Last Updated: 12/10/2021
in Ordering Help For Orders Placed Through the Univair Website Note that only orders placed through our website will show in your web account. Orders placed by phone, fax, email or mail will not appear here - you will need to contact the Univair sales department ...
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Last Updated: 01/04/2023
in Ordering Help Most orders typically leave our warehouse in 3 to 5 business days after you place your order if all items are in stock . This processing time does not include shipping transit times . For more details on transit times, see this article . ...
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Last Updated: 12/13/2022
in Parts and Services Univair carries over 21,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top sellers) that stock levels turnover almost monthly. With an inventory this large, shortages and out-of-stock items are boun...
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Last Updated: 12/16/2022
in Parts and Services We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. If you order an item and we do not have the stock to fulfill your order, you will be notified by a Univair salesperson. Our sales staf...
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Last Updated: 12/13/2021
in Ordering Help We welcome requests for quotes from both retail and wholesale customers, however please note the following: We do not offer volume discounts to retail customers. The prices published in our catalog, website, and advertisements are firm regardl...
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Last Updated: 02/03/2023
in Ordering Help All returns must be authorized in advance. No refunds will be given for merchandise returned without prior authorization from Univair. To request a return, we will need your name, phone number, order number, the part numbers and quantities of...
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Last Updated: 01/13/2022
in Privacy Policy We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial informa...
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Last Updated: 01/20/2023
in Shipping Help The shipping fees shown during checkout are ESTIMATES only and DO NOT represent what you will be charged. Your exact shipping charges may be MORE or LESS than the estimate. We will adjust your shipping charges (higher or lower) at the time your orde...
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Last Updated: 10/20/2021
in Website Customer Accounts NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 2-4 business days after you place the order, provided everything you ordered is in stock. For more information on processing times, p...