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Last Updated: 12/01/2021
in Ordering Help You will receive "Order Status Update" emails from Univair regarding the status of your order. Below are some of the more common statuses and what they mean. Statuses of web orders can also be checked in your online order history. Stat...
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Last Updated: 12/10/2021
in Ordering Help For Orders Placed Through the Univair Website Note that only orders placed through our website will show in your web account. Orders placed by phone, fax, email or mail will not appear here - you will need to contact the Univair sales department ...
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Last Updated: 02/09/2022
in Parts and Services Univair carries over 21,000 parts in our inventory, with about 3,000 of those items being sold in such large volumes (our top sellers) that stock levels turnover almost monthly. With an inventory this large, shortages and out-of-stock items are boun...
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Last Updated: 01/13/2022
in Terms and Conditions By clicking "sign in," "create account," or "place order" and entering or otherwise using our website (the "Site"), you agree to and accept these terms and conditions. These terms and conditions, as well as a...
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Last Updated: 02/09/2022
in Parts and Services We do not guarantee that all items for sale through our website, catalog or advertising are in stock at all times. If you order an item and we do not have the stock to fulfill your order, you will be notified by a Univair salesperson. Our sales staf...
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Last Updated: 01/11/2022
in Ordering Help Most orders typically ship in 2 to 4 business days if all items are in stock . Order processing time is 2 to 4 business days on most orders, with "processing time" defined as the amount of time between receiving your order to the m...
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Last Updated: 12/13/2021
in Ordering Help We welcome requests for quotes from both retail and wholesale customers, however please note the following: We do not offer volume discounts to retail customers. The prices published in our catalog, website, and advertisements are firm regardl...
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Last Updated: 12/13/2021
in Ordering Help Univair will only give refunds for our parts if they were ordered directly from us. Univair parts purchased through our distributors must be returned to them – not Univair – for credit. All returns must be authorized in advance. N...
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Last Updated: 01/13/2022
in Privacy Policy We respect your privacy. Univair does not give or sell our customer information to outside organizations. Below are the ways in which Univair collects and uses your personal information. Customer and Guest Accounts Personal and financial informa...
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Last Updated: 10/20/2021
in Customer Accounts NOTE: Tracking numbers are only available AFTER the order ships. Orders typically ship out of our Aurora facility 2-4 business days after you place the order, provided everything you ordered is in stock. For more information on processing times, p...